Frequently Asked Questions

We’ve put together some commonly asked questions to give you more information about our services.
Basic Information About Our Services

What do you do at

We provide professional writing services to businesses, students, and people who need help with their writing projects.

What kind of writing services do you offer?

Here are the services that we provide:

  • Cover Letters, Resumes, and CV
  • Press releases, Website Reviews, Blogging, Copywriting, Product Reviews
  • Lab Reports, Thesis Consultation, Case Studies, Dissertation Assistance, Research Summaries
  • Academic Writing Services – Term Papers, Research Papers, and Essays
  • Scholarship Essays, Admissions Essays, Personal Statements, and The Common Application,
  • Ask a Representative about any Writing you Need!

What should customers know about X-Essays?

There are many web-based companies offering writing services. We have worked very hard to set ourselves apart from the others by hiring professionally trained, degreed writers, offering free revisions and money-back guarantees, and providing our clients with the highest level of customer service.

Do you provide unique content?

Every paper is original and written from scratch. Clients must not worry about originality as we despise plagiarism and avoid it by all means. Each written task is checked by our in-built plagiarism checker before sending it to the client.

How can I make a payment for your services?

You can make payment online when you place your order, choosing the payment option that suits you. Pick among MasterCard, Visa, Discover, AmericanExspress.

Orders and Customer Services

How do I place an order?

In most cases, the best way to order services is by filling out an order form. However, anybody who needs assistance or has a special request can talk to a customer service representative. The order form can be filled out in just a few minutes and will connect customers to the page where they can make payment.

How fast do you write papers?

We always try to meet your deadline. Just specify it while placing an order. However, if there is a large order or a very complex project, we may ask for a deadline extension from you. Thesis and dissertation consultation is ongoing and can take several weeks. So, place a complex order beforehand.

Is it safe to use your services?

We take several steps to ensure that all personal information is safe. We secure stored data via SSL encryption, and we have a strict policy against providing personal information to third parties.

When will work on my project begin?

The moment we receive your order, we will find a qualified writer to assist you. This can take as little as a few minutes. When your writer receives your order, they will begin working. You will be able to contact them as needed until your project is completed. 

What if I'm not satisfied with the paper?

You are entitled to free revisions within 14 days after your paper is delivered. We will ask you to provide your detailed feedback so we can improve your paper accordingly. Your satisfaction with our service and product is our top-priority.

Who will work on my project?

The project will be completed by a professional writer with a college degree and an academic/employment background that meets your needs. All of our writers write and speak English fluently, and have passed several tests verifying their skills.

Where can I check the status of my order?

The customer portal allows customers to send messages to their writer, receive messages, and to upload documents. Contact your writer and ask about the progress of your task. You can also message customer support and request their help.

Plagiarism and Legal Issues

Is using your services consider plagiarism?

This is not plagiarism. You are not stealing anybody’s intellectual property. The words and paragraphs you download from us are owned by you and you alone.

Can customers get a Turnitin report?

Unfortunately, we cannot provide you with a Turnitin report as soon as the paper submitted there, it stays in Turnitin base. If you submit it for the second time, it will be considered as plagiarized. But we can send you a plagiarism report from our in-built plagiarism checker upon request.

What is your complaint/question procedure?

Please send questions or complaints to our customer service personnel. They are available 24 hours a day. However, if you have an active writing project and have a question about that, your writer will help you.

Are payments safe?

We have contracted out all financial transaction processing to a company who specializes in secured payment processing. They use SSL technology along with the latest security measures to make sure that your personal financial information is safe.

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Total price:
Free Features
Total Savings: $ 85.00
FREE Outline
FREE Title page
FREE Formatting
FREE Revision Upon Request
FREE Bibliography
FREE Plagiarism Report